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Boycotting Iceland

Hybrid blue whale killed by Icelanders

Iceland is in the middle of what appears to be its largest whale-culling in years, against the worldwide moratorium on whale-hunting, culminating in the recent explosive harpooning of an endangered blue whale (possibly an even rarer hybrid). Until Iceland and the Faroe Islands stop this barbaric, brutal practice, Triskelion Yarn will be boycotting them. This means that no Triskelion products will ship there, and no lopi yarn will be bought. No patterns will be bought from Icelandic and Faroese designers. Any yarn business – including designers – who support Icelandic or Faroese businesses or tourism will also be boycotted by Triskelion Yarn.

This bloody, cruel and utterly barbaric practice must end.

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Triskelion Rewards

We’ve reinstated a major, much-missed feature to the website as of today: Triskelion Reward Points.  It’s a points-based system, like Airmiles and other store/credit card type rewards, that gives you a discount on any future Triskelion products bought through the website (and hopefully in-person at shows, in time). We did have a system running in 2013-2014, but due to circumstances beyond our control, the whole thing went belly up and took everyone’s outstanding points with it. Rest assured, that won’t be happening this time, as the same people who power our website have provided the framework for the new Rewards system.

Initially, it will operate pretty much as a 5% discount, i.e. for every twenty pounds you spend, you’ll get one pound off of your next order. £1 spent on the website earns 10 Rewards points, and you get a £1 discount for every 200 points. As a caveat, there may be times when the baseline £1 = 10 earned points rule may vary, so selected product lines *may* offer a lower rate, whilst others may operate at a higher rate.

Triskelion Reward points accumuate and can be cashed in at any time – when you go to the checkout to pay, it’ll give you the option of using your earned Rewards points against up to one third of the total order value. The product pages and the cart all show how many reward points you’ll get, and you can check how many reward points you’ve earned by going to the Reward Points tab on the My Account page once you’ve logged in. Triskelion Reward points are redeemable against anything in the shop except for shipping.

In a nutshell:

  • You get around 10 Triskelion Reward points for every pound spent (usually)
  • 200 Triskelion Reward points equates to £1 discount (usually)
  • Points can be used to discount up to 33% of an order’s value

Anyone registering with Triskelion as an online customer from now on will also get 600 points thrown in for free (i.e. £3 off your first purchase from us if you want to cash your points in straight away) and, if you review any products you buy from us, you’ll get 1000 points for your first review as a thank-you. If you want to register with us as an online customer and haven’t, you can register here.

At the moment, this only applies to online customers buying through the Triskelion website. We want to be able to offer Rewards to customers buying at shows, so we’re currently assessing the feasibility of this. We’re hoping to have something in place by the time we get to the Fibre East show in July.

And now for the really good news…

If you’re an online customer of Triskelion Yarn, all of the orders you’ve placed with us since we started our online shop are now retrospectively eligible for Rewards, and we’ve assigned a large proportion of those points to your balance. If you go to your Rewards page, you’ll find a tasty stash of points ready for you to splash out on your next order (or more!) with us. This would pretty much recover any losses during the Great Points Catastrophe of 2014, and ignore any points you redeemed. So, a bargain!

The points scheme is just one part of a more comprehensive Triskelion customer loyalty program coming in the near future. The full Triskelion Rewards program will require being a newsletter subscriber, so please do make sure you’re registered and have opted in. To be clear, the basic points scheme doesn’t require you to be a newsletter subscriber; only the full Triskelion Rewards program will have that requirement.

If you have any questions about the scheme, please do get in touch with us via email or any of our social media channels.

Happy shopping!

Caerthan

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Some news for May and June

Now that Wonderwool is done and dusted, I have some snippets of news about what’s going on for Triskelion over the next couple of months.

Wonderwool 2014 saw the release of the new ‘Maghreb’ collection on the Taliesin DK and 4-Ply bases. The collection is now in the shop, and the Emrys Lace and Aran bases are to follow soon.

I have a new yarn base coming out in May – the 50% yak/50% silk 4-ply/fingering I’ve been rattling on about to everyone who’ll listen – with its own colourways, and a pattern or two using the base sometime in June. ‘Dylan’ is a lavishly luxurious yarn, and surprisingly tough given its incredible softness. I’m going to be matching that indulgent handle with some sumptuous, rich darks – dark teal, midnight blue, imperial purple, deep maroon red, and burnt orange. I’m still doing the figures on the final price, but it’ll probably be retailing at around £23 per 100g skein.

Then a range of indigo-dyed yarns in June, using some current yarn bases and maybe a couple of new linen/silk and linen/cotton bases I’ve been investigating. Lastly, there’s going to be a mini OOAK release at some point – bright, zesty summer colours with a bit of vim.

All, of course, leading up to Unwind Brighton on July 12th and 13th. Hopefully, I’ll be seeing some of you there!

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Live!

The website is now live. All products listed on the site are now available to buy. There are still some minor cosmetic issues, e.g. the dynamically resized on the product listings thumbnails aren’t displaying with a decent quality, but are fine on the product pages. We’ll get there…

Please feel free to give us feedback on site usage – all suggestions and comments will be gratefully received!

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Are we there yet?

The user interface is almost done and dusted – just a couple of tweaks need doing here and there. PayPal appears to be working, which is another major headache gone. The email subscription and customer registration is also working and will be kept through for when the site actually goes live, so feel free to register with us and/or subscribe to our newsletter!

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Progress

Well, we had a little bit of a set-back (somehow, I deleted the home page and all associated settings…) but we’ve come back stronger (in that I know what the hell I’m doing now). However, the shipping system is now all set up and ready, which was my biggest headache. And IE8 viewers might also want to clear their cache, if they looked at the site previously – as always, IE8 is very, very naughty.